A workplace that reflects our values.
No matter who you are, Wayfair is a place where you can bring your whole self. We know that our unique perspectives make us stronger, smarter, and well positioned for success.
Our Purpose & Inclusion Mission
At Wayfair, our mission is to drive positive change and empower the creation of strong, supportive communities, both within our workplace and in external communities.
Purpose at Wayfair
Purpose is the ways in which Wayfair shows up and makes a positive difference in our communities. We aim to bring both positive change to our communities and tangible value to the business by leading initiatives focused on supporting housing and a sense of home for all.
Inclusion at Wayfair
Inclusion is ensuring that we're creating an environment where employees bring their full selves to work. Inclusion is not only core to our values, but can also help us unlock the full potential of Wayfair’s workforce. We win together when employees feel they are in supportive spaces. Employees contribute more when they feel safe, which in turn sparks innovation and allows teams to always improve and drive the best results possible.
We seek to create a culture of belonging for our employees through our commitment to diversity, equity and inclusion. We foster an inclusive and engaged global community through education and awareness programming, by building systems and policies that support and enhance a culture of inclusion and recognition, and by bolstering community organizations and partnerships that help create a more equitable society.
What’s New
Andrew Poole knows that running an efficient operation is about more than just moving product – it’s also about moving the needle on sustainability. As Inbound Operations Manager at Wayfair’s fulfillment center in Romeoville, IL, Andrew has spent the past two and a half years streamlining how goods are received and stored at one of our highest-volume sites, all while guiding his team through major process improvements.
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Kenneth Sine knows that strong supplier relationships start with trust, and that trust starts with showing up. As Head of Global Procurement at CastleGate Forwarding (CGF), Ken leads with transparency, long-term thinking, and a deep respect for partnership. His work helps ensure that Wayfair’s international logistics network runs efficiently and sustainably.
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At Wayfair, we know that creating a sense of home extends beyond our products. It includes supporting people and communities on their journey to safe, stable housing. In 2024, our commitment came to life through meaningful partnerships, hands-on volunteering and targeted community investments.
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In celebration of Wayfair’s 2024 Corporate Responsibility Report, this week’s Behind the Box spotlights Devin Giles, our new Head of Global Sustainability & ESG. Since joining two months ago, Devin has hit the ground running – leading efforts to integrate sustainable practices across our operations and identifying long-term opportunities to reduce carbon, cut waste and boost energy efficiency.
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Wayfair is proud to share its 2024 Corporate Responsibility Report, titled “Purpose for Every Home,” detailing a year of progress and meaningful investments in its people, communities, and the planet. The report outlines key achievements that reflect how the company is embedding purpose into its business and driving measurable impact.
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Trisha Malconian brings a clear focus to every challenge she takes on as Category Manager at Wayfair. Over nearly five years with the company, she has become a trusted leader known for her strategic thinking, commitment to growth and ability to elevate those around her.
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Wayfair has always been the destination to find just the right piece for your home. Now, we’re making it easier to discover your personal style with two new features on the Wayfair app: Discover and Image Search. With these updates, we’ve reimagined the app experience to spark creativity and make finding what you love simple and intuitive. Whether you’re just starting out or ready to buy, this new experience is designed to meet you where you are and make the journey from inspiration to installation feel effortless.
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At the intersection of customer insight and financial strategy, Curtis Crawford is helping shape how Wayfair drives loyalty and long-term growth. As Head of Fintech & Loyalty, he leads the teams that make shopping at Wayfair easier, safer and more rewarding. From financing options that support budget flexibility to loyalty programs that keep customers coming back, Curtis’s work is central to how Wayfair earns and grows market share.
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Helen Stanley-Serrano, Senior Associate of Wayfair’s Office Experience team, plays a key role in shaping the daily operations of the Boston office. With over four years at Wayfair, Helen is known for her attention to detail, creativity and commitment to fostering a workplace where employees feel supported and engaged.
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A home is more than just a place to live. It represents stability, dignity and for many families, a chance to start fresh. That’s the shared mission behind Wayfair’s partnership with the Chicago Bulls and collaboration with nonprofit Humble Design, which supports families in Chicago as they transition out of homelessness.
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Connect With Community
Created by and for Wayfair employees, our ERGs and Community Groups are open to all employees looking to bond over shared interests. These groups create inclusive spaces for community building, networking, and professional development.
What Our People Are Saying
Amanda, Women+@Work ERG
“One of the biggest honors of my career has been the opportunity to co-lead the Women+@Wayfair Employee Resource Group of Boston. Each day, I am inspired by the incredible talent, resilience, and grit of women+ at Wayfair. Our goal is to provide a meaningful framework and forum for the women+ communities at Wayfair to celebrate, learn, and amplify action.”
Amber, WayBlack ERG
“I love being a lead for WayBlack Bryan. This gives us the opportunity to speak to colleagues around the company, educating them on the importance of respecting all of the talent that Black/African Americans bring to the company. Being able to use both of my passions of advocating for Black people and teaching/training our allies the best way to help their teams grow and adapt makes my career fulfilling, and I am so thankful for that.”