We’re here to help everyone, anywhere create their feeling of home.

What’s New

May 20, 2021
At Wayfair, we are committed to embedding Diversity, Equity and Inclusion (DEI) across all aspects of our organization, and we know that transparency and accountability are crucial to driving real change. That is why today, we are proud to introduce “Change Starts at Home,” our first-annual DEI report. This report captures the foundational improvements and new initiatives we have launched to accelerate this important work in 2020, as well as our representation data, which spans across 16 dimensions of diversity. This data is global and includes all Wayfair employees because it is important to us that everyone is represented in all of our DEI considerations and conversations.
3 Min Read
October 21, 2021
This article is part of our "Sustainable Suppliers" series, a collection of ongoing conversations with our supplier partners who are doing their part to create a more sustainable future for our planet.
3 Min Read
October 15, 2021
September 15 through October 15 is Hispanic Heritage Month in the United States, an opportunity to celebrate the history, culture, and achievements of the Latinx and Hispanic communities. Stephanie Rivera Ortiz is one of the leaders of Latinx@Wayfair, an Employee Resource Group (ERG) for Latinx employees at Wayfair. We spoke to Stephanie about what Hispanic Heritage Month means to her and how everyone can get involved.
4 Min Read
October 13, 2021
This article is part of our "Sustainable Suppliers" series, a collection of ongoing conversations with our supplier partners who are doing their part to create a more sustainable future for our planet.
4 Min Read
October 12, 2021
At Wayfair, members of our award-winning customer service team understand that the customer’s experience is more than just a phone call – it takes compassion, empathy, and a desire to deliver the best experience possible, every step of the way. From October 4-8, Wayfair celebrated Customer Service Appreciation Week by speaking with five of our customer service consultants across the company, from Berlin to Oregon, Utah, and Galway, about who they are and what customer service means to them.
5 Min Read
October 11, 2021
Wayfair today announced that it has received a Google Cloud Retail Customer Award. This award was presented at the global digital experience, Google Cloud Next ’21, on October 12.
1 Min Read
October 8, 2021
Everyone deserves a place to call home. At Wayfair, we’re partnering with Community Solutions to help make this possible. Here, we talk with Principal of Strategic Communications, Anna Kim, on how her team tells the true story that homelessness is solvable.
2 Min Read
October 7, 2021
Wayfair Furnishes Fifth Home with Homes For Our Troops
3 Min Read
October 6, 2021
When shopping for your home - it's personal. Home is where we unwind after a long day, where we spend quality time with family and friends. It’s where we play, entertain and, for many of us, it’s where we work. At Wayfair, we are focused on giving everyone the power to create spaces that are just right for them, and our award-winning Customer Service team plays an essential role in that. From sharing specialized product expertise for a home improvement project, or providing a delivery update for a much-anticipated crib, to being there to make it right if things go wrong, our team supports our customers every step of the way.
2 Min Read
September 22, 2021
Matt Cabral is no stranger to transitions. After nearly eight years of service in the United States Army, he transitioned from his position as Captain to enter civilian life and faced a pivotal moment shared by many of his fellow veterans: how to translate the experiences and invaluable skills he gained during his time in service to a new kind of workforce. To help make that transition, he turned to Hiring Our Heroes.
3 Min Read

A Global Brand

With global headquarters and an extensive network of logistics hubs and customer service centers, we’re here to create that feeling of home for everyone, anywhere.
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A Global Brand

With global headquarters and an extensive network of logistics hubs and customer service centers, we’re here to create that feeling of home for everyone, anywhere.
Corporate Offices: Purple Pins
Our corporate headquarters in Boston and Berlin are surrounded by world-class technology and educational institutions, providing access to top talent.
Fulfillment & Home Delivery Network: Yellow Pins
We operate 18 fulfillment and 38 delivery centers representing millions of square feet across the U.S., Germany, and the U.K.
Sales & Service Centers: Green Pins
Our Sales & Service teams in the U.S., Germany, Ireland, and the U.K. along with our virtual team allow us to meet the needs of our global customer base.

Wayfair Fast Facts

One of the world's
largest
online home retailers.
 
$14.8 Billion
in net revenue for the 12 months ending on June 30, 2021.
Serving
31 Million
active customers and counting.
 
Founder-led
since inception in 2002.
Home to
22 Million
products for any home need from 16K+ suppliers.
More than
16K
employees with operations in North America and Europe.

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