What We Do
Best-in-Class Logistics Network
Our collaborative, innovative workforce is at the center of all we do, and the reason why we win.
Redefining Home Delivery
Getting millions of orders to our customers’ doors is the heart of what we do. Whether it’s that perfect lamp or a brand-new sofa, we are dedicated to ensuring a high-quality delivery experience for every customer and every order.
Changing Customer Service
As part of our warehouse team, you’ll impact millions of customers around the globe. Through constant problem solving, you’ll work on getting the right product to the right place, at the right time, ensuring our customers shop with us again and again.
We believe in the power of people to drive our global fulfillment network. As part of the Logistics Management team, you’ll be leading, growing, and supporting the teams that bring our operations to life, collaborating with dynamic teams across the business to drive efficiency and growth.
From armchairs to zebra-print rugs.
We’ve changed the way customers shop for their homes – but did you know we’ve changed the way things get there? From the point of manufacture to your doorstep, whether it’s a mug or a Jacuzzi, our teams work tirelessly to get those must-have products to you as quickly and efficiently as possible.
“Wayfair has provided me with opportunities to work on high-visibility projects that improve customer experience. I get to collaborate, work, and learn from high-caliber professionals from Canada, U.S., and Europe.”
“Wayfair encourages entrepreneurial leadership and does not hesitate to invest in your growth as a leader. Wayfair has demonstrated that they truly care for their associates and work diligently to ensure that every voice is heard and valued.”
“Wayfair truly promotes development and learning, and I was able to grow my skill set and knowledge and became the terminal manager after a year in my role. I continue to learn daily through my peers and across the network. We are one Wayfair!”
In our home we strive to create an environment where all employees feel comfortable and empowered to bring their authentic selves to work every day. To help ensure this, Wayfair has employee-created and led Employee Resource Groups (ERGs), supported by our Culture & Inclusion team, with the aim to create safe, inclusive spaces for community building, networking, and professional development. This March our Women+ ERG celebrated Women’s History Month by organizing an internal fireside chat with Wayfair board member, Anke Schäferkordt. The event was moderated by Fiona Tan, Global Head of Customer and Supplier Technology. Throughout the hour-long chat Anke shared invaluable insights about the importance of challenging the status quo, male allyship, mentorship and much more.
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This article is part of our series "Employee Spotlight," where we speak to and highlight some of the wonderful people who make up the exceptional teams at Wayfair.
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From the first idea to that final touch, Wayfair’s creative team makes everything in-house. Our rockstar makers have skills that touch every creative discipline, from concepting ideas, writing and art direction to production, videography, editing, set designing, illustration, 3D imagery, animating, and so much more.
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Sculpting the Future of Home: How Wayfair Co-Founder Steve Conine’s Hands-on Approach Inspires Innovation
You can’t find couches made of frozen solid lake-harvested ice blocks on Wayfair.com, but on a cold winter day, look no further than co-founder Steve Conine’s backyard to find that kind of glacial decor. While the comfort and longevity of ice-based furniture might be up for debate, the lessons that creating it can teach are undeniable: “When you’re getting ready to hack off a chunk of slippery ice, the consequences of rushing to action without thinking ahead are obvious. It’s a strong reminder of the importance of managing risk and taking the right steps toward achieving your desired outcome,” said Steve. “With a chainsaw running, it’s a good idea to ask yourself, what am I OK with losing and what can I never get back if I make a mistake?”
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“What interests me the most is problem solving — and I love the process of finding optimal solutions.”
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