Building for the Future

Welcome to our second Corporate Responsibility Report. We look forward to sharing our progress with you – giving an account of where we have been, where we are currently, and where we're heading.
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Corporate Responsibility

Through our Corporate Responsibility program, we’re addressing how our company impacts both the planet and society. Our three pillars – Our Communities, Our Workplace, and Our Planet – bring our purpose to life and provide a framework for meaningful, long-lasting impact.

Our Communities

Supporting Housing & a Sense of Home for All

We believe that everyone deserves to have the feeling of home and drive our social impact strategy with that top of mind. We leverage partnerships with on-the-ground organizations, as well as the giving spirit of Wayfairians to support the communities where we live and work.
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Our Workplace

Building a More Inclusive Wayfair

Our vision is a Wayfair culture where every employee, present and future, is seen, valued, and invited to contribute to that feeling of home. We focus on making Wayfair a more diverse and equitable place and enabling employee growth and input across the business.
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Our Planet

Protecting Our Shared Home

We are doing our part to protect the planet as a home for future generations and are addressing emissions and waste throughout our supply chain. We are also empowering customers to make sustainable purchasing decisions through our Shop Sustainably program.
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“While the past few years have brought their fair share of twists and turns for all of us, we are committed to running Wayfair in a way that recognizes our role in the world and our impact on all of our stakeholders. Last year, we released our first Corporate Responsibility report, and we’re excited to build on that work this year. We’ve gone further in this report, including beginning to incorporate third-party reporting standards. After more than 20 years as a company, our sights are clearly focused on the next 20 years and the positive difference we can make.”

- Niraj Shah (he/him), CEO, Co-Chairman, and Co-Founder, and Steve Conine (he/him), Co-Chairman and Co-Founder
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2022 By The Numbers

Our Communities

We continued to focus on supporting unhoused populations through partnerships with organizations who understand community needs and how to create systemic changes in the areas of housing and homelessness.


People housed in Community Solutions and Canadian Alliance to End Homelessness Built For Zero communities.

$3.9 million

Of in-kind product donations to support Habitat for Humanity affiliates nationwide.


Employee charitable donations matched.


Increase in the number of paid service hours taken by our employees in 2022 vs the previous year.
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Our Workplace

We worked to engage and support our employees and provide development opportunities to help Wayfairians further succeed in their roles.


Grants given to Wayfairians in need through the Wayfair Emergency Relief Fund.


Monthly engagement of frontline warehouse staff in learning sessions using an app-based learning platform.


Wayfairians participating in Leadership, Excellence, and Development (LEAD), our director-level onboarding program.


Wayfairians come together through Employee Resource Groups or Affinity Groups to celebrate their shared cultures and experiences.
Wayfair remains committed to advancing Diversity, Equity, and Inclusion and building these values into our day-to-day work and corporate responsibility initiatives. Wayfair shines brightest when our employees bring their unique lived experiences and perspectives to the table.
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Our Planet

We announced our carbon reduction goals, committing to reduce our Scope 1 and 2 emissions by 63% by 2035. We also focused on providing more third-party certified sustainable products for customers to choose from and working toward more circular business practices by reducing waste.


Third-party certified products featured on Shop Sustainably.


Recyclable purchased packaging.


Pounds of plastic packaging materials in Germany and the UK replaced.


Contracted energy offtake from an aggregated vPPA we announced partnership in earlier this year.

What's New

December 6, 2023
In 2008, Chief Warrant Officer 2 Rebecca Mann joined the military and began her first tour of Afghanistan. Then, during her second deployment in March 2014, she sustained an injury to her right foot – an incident which led to multiple surgeries and, ultimately, the double amputation of both her legs.
2 Min Read
November 8, 2023
Army Specialist Michael Monthervil always dreamed of joining the Army and enlisted when he was a sophomore in college. He quickly became attached to the 10th Mountain Division and joined the Special Forces. In 2014, while Michael was stationed in Afghanistan, he sustained a neck and spinal cord injury while completing a training exercise, and no longer has use of his legs.
2 Min Read
November 7, 2023
On September 21, Wayfair held its first-ever skills-based volunteering event at the Copley Headquarters called Building a Bridge, where seven teams of Wayfair employee volunteers came together and leveraged their skills and experience towards a shared purpose: finding a solution to a problem being faced by a local non-profit organization.
4 Min Read
October 30, 2023
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read
September 11, 2023
This article is part of our series "Sustainable Suppliers," a collection of ongoing conversations with the suppliers in our network who are doing their part to create a more sustainable future for our planet.
3 Min Read
July 31, 2023
With the opening of our first Wayfair store in Wilmette, Ill. in 2024, we are excited to give back and get involved in our new community. Together, members from both Habitat for Humanity’s local Chicago chapter and Wayfair’s Physical Retail team came together to take part in a volunteer day to work on the construction of a two-home project in the Greater Grand Crossing neighborhood in South Side Chicago. Throughout the day, Wayfair employees teamed up with Habitat for Humanity community members to cut and install sheathing, and also put up drywall for the two homes.
1 Min Read
July 24, 2023
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read
June 28, 2023
Our vision is a Wayfair culture where every employee, present and future, is seen, valued, and invited to contribute to a thriving global community centered around the creation of home. We see this vision out through our continued commitment to infusing diversity, equity, and inclusion (DEI) across Wayfair’s teams and geographies. Our latest Corporate Responsibility report highlights Wayfair’s DEI commitments, progress, and impact in making this vision a reality.
4 Min Read
June 27, 2023
A Conversation With Members Of Wayfair Europe’s LGBTQIA+ ERG
6 Min Read
June 21, 2023
As we shared our latest Corporate Responsibility report with the world, which offers a transparent look at our progress against our key commitments, we also saw an opportunity to have those who are most deeply involved in our core pillars – Our Communities, Our Workplace, and Our Planet – speak to them directly and offer their perspectives on our progress and achievements.
5 Min Read