Bringing Impact Home
Welcome to our third Corporate Responsibility Report. We look forward to sharing how we leverage our business model and platform to support our communities, our people, and reduce our environmental impact.
Corporate Responsibility
Through our Corporate Responsibility program, we’re addressing how our company impacts both the planet and society. Our three pillars – Our Communities, Our People, and Our Planet – bring our purpose to life and provide a framework for meaningful, long-lasting impact.
Our Communities
Supporting Housing & a Sense of Home for AllWe believe that everyone deserves to have the feeling of home and drive our social impact strategy with that top of mind. We leverage partnerships with on-the-ground organizations, as well as the giving spirit of Wayfairians to support the communities where we live and work.
Our People
Building a Sense of BelongingOur vision is a Wayfair culture where every employee, present and future, is seen, valued, and invited to contribute to that feeling of home. We focus on making Wayfair a more diverse and equitable place and enabling employee growth and input across the business.
Our Planet
Protecting Our Shared HomeWe are doing our part to protect the planet as a home for future generations and are addressing emissions and waste throughout our supply chain. We are also empowering customers to make sustainable purchasing decisions through our Shop Sustainably program.
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“I’m proud to be sharing this year’s Corporate Responsibility Report, which highlights the important progress we’ve made towards our ongoing support of our communities, our people and our planet. While this report is a retrospective of our impact and progress over the past year, we know that this work is never truly done. Looking ahead, we remain committed to investing our time and resources in these crucial areas, and I’m thrilled to be adding our zero waste goal as a key commitment.”
- Kate Gulliver (she/her), Chief Financial Officer and Chief Administrative Officer
- Kate Gulliver (she/her), Chief Financial Officer and Chief Administrative Officer
2023 By The Numbers
Our Communities
We believe everyone deserves a place to call home, which is why we focus on our social impact efforts on supporting people experiencing homelessness, partnering with nonprofits working to support individuals and solve homelessness, and providing our employees with impactful ways to get involved.
15,864
People housed by Community Solutions' Built for Zero movement in 2023, supported by Wayfair's donation.
$1 million
Donated to establish the Wayfair Neighborhood Fund, which directs grants to organizations supporting people on their journey to home.
4,911
Hours volunteered by Wayfairians through their Paid Day of Service.
25
Habitat for Humanity builds in the U.S., supported by more than 270 Wayfairians.
Our People
We worked to enable our people to deliver their best work every day through employee training and development, and to create a culture of belonging for employees and the infrastructure to foster inclusion with our business partners and communities.
$200,000
In grants given to 150 Wayfairians in need through the Wayfair Emergency Relief Fund.
2x
The business from Black-owned suppliers in 2023.
85
Wayfairians served as mentors, panelists, facilitators and judges for the Early Leaders Program, where undergraduates learn about our business.
4,000
Wayfairians came together through Employee Resource Groups or Affinity Groups to celebrate their shared cultures and experiences.
We seek to create a culture of belonging for our employees through our commitment to diversity, equity and inclusion. We foster an inclusive and engaged global community through education and awareness programming, by building systems and policies that support and enhance a culture of inclusion and recognition, and by bolstering community organizations and partnerships that help create a more equitable society.
Our Planet
We are committed to protecting the environment. That's why we continue to focus on reducing our operational emissions and offering third-party certified products to our customers. This year, we are also proud to announce a new goal of achieving zero waste across our global operations by 2030.
15 MW
Of power, representing 66.5% of Wayfair's electricity consumption in North America, is covered by contracted energy offtake from our VPPA.
42%
Operational waste diverted from landfill and incineration.
90%
Recyclability rate for Wayfair-purchased packaging.
Wayfair to achieve zero waste by 2030.
We are thrilled to announce our second public sustainability goal: achieving zero waste (90%+ waste diversion from landfill and incineration) across Wayfair operations globally by 2030. This new goal further demonstrates our commitment to work towards a more circular economy.
What's New
At Wayfair, we're dedicated to protecting the one home we all share: our planet. Two years ago, we set our first public goal of reducing our Scope 1 & 2 emissions by 63% by 2035.
3 Min Read
This article is part of our "Sustainable Suppliers" series, a collection of ongoing conversations with our Shop Sustainably™ supplier partners who are doing their part to create a more sustainable future for our planet.
2 Min Read
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
1 Min Read
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read
In 2008, Chief Warrant Officer 2 Rebecca Mann joined the military and began her first tour of Afghanistan. Then, during her second deployment in March 2014, she sustained an injury to her right foot – an incident which led to multiple surgeries and, ultimately, the double amputation of both her legs.
2 Min Read
Army Specialist Michael Monthervil always dreamed of joining the Army and enlisted when he was a sophomore in college. He quickly became attached to the 10th Mountain Division and joined the Special Forces. In 2014, while Michael was stationed in Afghanistan, he sustained a neck and spinal cord injury while completing a training exercise, and no longer has use of his legs.
2 Min Read
On September 21, Wayfair held its first-ever skills-based volunteering event at the Copley Headquarters called Building a Bridge, where seven teams of Wayfair employee volunteers came together and leveraged their skills and experience towards a shared purpose: finding a solution to a problem being faced by a local non-profit organization.
4 Min Read
This article is a part of our Celebrate Black Makers content series designed to spotlight the stories and perspectives that our Black-owned supplier partners bring to the home industry.
2 Min Read