Building What's Next for Home
Welcome to Wayfair’s fifth annual Corporate Responsibility (CR) Report. This report highlights how we drive meaningful change by supporting our communities, empowering our people and reducing our environmental impact. We strive for transparency in our disclosures and reference the Global Reporting Initiative (GRI), Sustainability Accounting Standards Board (SASB) and Task Force on Climate-Related Financial Disclosure (TCFD) report frameworks.
Corporate Responsibility
Through our Corporate Responsibility program, we’re addressing how our company impacts the planet, our employees and customers. Our three pillars — Our Communities, Our People and Our Planet — bring our purpose to life and provide a framework for meaningful, long-lasting impact.
Our Communities
Supporting Housing & a Sense of Home for AllWe believe that everyone deserves to have a home that’s just right for them and drive our strategy with that in mind. We leverage partnerships with on-the-ground organizations tackling critical social challenges to support the communities where we live and work.
Our People
Building a Sense of BelongingWe empower our people to make an impact on customers, suppliers and communities. We focus on making Wayfair a supportive environment and enabling employee growth and input across the business as we build the #1 destination for all things home.
Our Planet
Protecting Our Shared HomeWe are committed to supporting the planet and are addressing our emissions and waste throughout our supply chain. We are also empowering customers to make sustainable purchasing decisions through our Shop Sustainably program.
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“In 2025, Wayfair made meaningful progress on our commitments to our people, communities and planet. As our business scales, especially in physical retail, supporting our employees and the communities we are a part of remains a source of pride for myself and the company.
By reducing environmental impact and supporting our employees, communities and partners, we strengthen our business while advancing our ambition to be the #1 destination for all things home. We are proud of our progress and the impact we are building together.”
-Kate Gulliver, Chief Financial Officer & Chief Administrative Officer
By reducing environmental impact and supporting our employees, communities and partners, we strengthen our business while advancing our ambition to be the #1 destination for all things home. We are proud of our progress and the impact we are building together.”
-Kate Gulliver, Chief Financial Officer & Chief Administrative Officer
2025 By The Numbers
Our Communities
Wayfair is committed to making a positive impact by strengthening communities and supporting those in need.
$11 million
Contributed to Habitat for Humanity via financial and in-kind donations in the U.S., through our decade plus partnership.
2,000+ hours
Volunteered by Wayfairians using their Paid Day of Service.
$100,000
Donated to Connections for the Homeless, continuing our partnership with the organization local to our flagship Wayfair store in Wilmette, IL.
$30,000
Contributed to Action for Boston Community Development (ABCD), helping individuals move from poverty to stability to long-term success.
Our People
Wayfair’s Talent organization drives success by enabling employees to do their best work every day. Wayfair’s People Principles guide how we operate as individuals, teams and a company.
250
New Wayfair people managers participated in Emerge, Wayfair’s longest-standing manager development program.
$155,000
Was distributed to 110 employees through the Wayfair Emergency Relief Fund.
450
Employees donated to over 360 nonprofits through Wayfair’s Employee Match Program.
In 2025, we refreshed our Employer Value Proposition (EVP), bringing it to life in a video featured on our Careers Page. The new language, which was developed with input from employees spanning all levels, workgroups and geographies, is:
At Wayfair, no matter your role, you have the chance to make an impact on customers, suppliers and communities. Wayfair empowers you to think independently, collaborate broadly with world-class colleagues, and learn in a fast-paced, supportive environment as we build the #1 destination for all things home.
Our Planet
Wayfair is committed to reducing our environmental impact and building a more sustainable future. We partner with third-party experts, key stakeholders across our operations and supply chain, and our customers to drive change.
60%
Of 2025 scope 2 emissions were offset by our Library VPPA.
150 MT
Of plastic waste was recycled in the first year of our new plastic waste recycling program.
60%
Of operational waste was diverted from landfills.
What's New
Wayfair is proud to share its 2025 Corporate Responsibility Report, “Building What's Next for Home.” As Wayfair continues to evolve its business and expand its physical retail footprint, the report showcases how the company is investing in the communities it serves, strengthening opportunities for employees and advancing innovative solutions that support a more sustainable future.
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This Earth Day, we’re highlighting the partners behind our Shop Sustainably™ program and the meaningful steps they’re taking to design a more responsible future for home.
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For Bindu and Basappa, a young tribal couple with three children, monsoon nights once meant fear.
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At Wayfair, sustainability is built into how we move products, serve customers and plan for the future. In partnership with Prologis and Station A, Wayfair is working to turn its fulfillment centers in Perris, California and Romeoville, Illinois into renewable energy hubs that generate and store clean power on site. These projects help to reduce emissions, lower costs and strengthen the resilience of our logistics network.
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At Wayfair, we believe that home extends beyond four walls. It’s the neighborhoods where our teams work every day, the people who live alongside us and the local organizations helping others find stability and belonging. This year, we are proud to continue the Wayfair Neighborhood Fund with expanded reach and our largest investment yet.
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At Wayfair, we know that creating a sense of home extends beyond our products. It includes supporting people and communities on their journey to safe, stable housing. In 2024, our commitment came to life through meaningful partnerships, hands-on volunteering and targeted community investments.
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Wayfair is proud to share its 2024 Corporate Responsibility Report, titled “Purpose for Every Home,” detailing a year of progress and meaningful investments in its people, communities, and the planet. The report outlines key achievements that reflect how the company is embedding purpose into its business and driving measurable impact.
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This Earth Day, we’re highlighting the meaningful work our Shop Sustainably™ partners are doing to build a better, more responsible future for home and for the planet.
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Our hearts go out to all those impacted by the devastating wildfires in Southern California, including our colleagues, customers, and the broader community in the affected areas.
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Bravo Fan Fest is an immersive experience that brings Bravo fans together for a unique look into the shows they love, allows them to connect with some of their favorite Bravolebrities and participate in engaging panels. As an official sponsor of the event, Wayfair had a unique opportunity to immerse fans into the Bravoverse, all while showcasing Wayfair’s furniture and décor.
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