Bringing Impact Home
Welcome to our third Corporate Responsibility Report. We look forward to sharing how we leverage our business model and platform to support our communities, our people, and reduce our environmental impact.
Corporate Responsibility
Through our Corporate Responsibility program, we’re addressing how our company impacts both the planet and society. Our three pillars – Our Communities, Our People, and Our Planet – bring our purpose to life and provide a framework for meaningful, long-lasting impact.
Our Communities
Supporting Housing & a Sense of Home for AllWe believe that everyone deserves to have the feeling of home and drive our social impact strategy with that top of mind. We leverage partnerships with on-the-ground organizations, as well as the giving spirit of Wayfairians to support the communities where we live and work.
Our People
Building a Sense of BelongingOur vision is a Wayfair culture where every employee, present and future, is seen, valued, and invited to contribute to that feeling of home. We focus on making Wayfair a more diverse and equitable place and enabling employee growth and input across the business.
Our Planet
Protecting Our Shared HomeWe are doing our part to protect the planet as a home for future generations and are addressing emissions and waste throughout our supply chain. We are also empowering customers to make sustainable purchasing decisions through our Shop Sustainably program.
Kate Gulliver_Edited.png
“I’m proud to be sharing this year’s Corporate Responsibility Report, which highlights the important progress we’ve made towards our ongoing support of our communities, our people and our planet. While this report is a retrospective of our impact and progress over the past year, we know that this work is never truly done. Looking ahead, we remain committed to investing our time and resources in these crucial areas, and I’m thrilled to be adding our zero waste goal as a key commitment.”
- Kate Gulliver (she/her), Chief Financial Officer and Chief Administrative Officer
- Kate Gulliver (she/her), Chief Financial Officer and Chief Administrative Officer
2023 By The Numbers
Our Communities
We believe everyone deserves a place to call home, which is why we focus on our social impact efforts on supporting people experiencing homelessness, partnering with nonprofits working to support individuals and solve homelessness, and providing our employees with impactful ways to get involved.
15,864
People housed by Community Solutions' Built for Zero movement in 2023, supported by Wayfair's donation.
$1 million
Donated to establish the Wayfair Neighborhood Fund, which directs grants to organizations supporting people on their journey to home.
4,911
Hours volunteered by Wayfairians through their Paid Day of Service.
25
Habitat for Humanity builds in the U.S., supported by more than 270 Wayfairians.
Our People
We worked to enable our people to deliver their best work every day through employee training and development, and to create a culture of belonging for employees and the infrastructure to foster inclusion with our business partners and communities.
$200,000
In grants given to 150 Wayfairians in need through the Wayfair Emergency Relief Fund.
2x
The business from Black-owned suppliers in 2023.
85
Wayfairians served as mentors, panelists, facilitators and judges for the Early Leaders Program, where undergraduates learn about our business.
4,000
Wayfairians came together through Employee Resource Groups or Affinity Groups to celebrate their shared cultures and experiences.
We seek to create a culture of belonging for our employees through our commitment to diversity, equity and inclusion. We foster an inclusive and engaged global community through education and awareness programming, by building systems and policies that support and enhance a culture of inclusion and recognition, and by bolstering community organizations and partnerships that help create a more equitable society.
Our Planet
We are committed to protecting the environment. That's why we continue to focus on reducing our operational emissions and offering third-party certified products to our customers. This year, we are also proud to announce a new goal of achieving zero waste across our global operations by 2030.
15 MW
Of power, representing 66.5% of Wayfair's electricity consumption in North America, is covered by contracted energy offtake from our VPPA.
42%
Operational waste diverted from landfill and incineration.
90%
Recyclability rate for Wayfair-purchased packaging.
Wayfair to achieve zero waste by 2030.
We are thrilled to announce our second public sustainability goal: achieving zero waste (90%+ waste diversion from landfill and incineration) across Wayfair operations globally by 2030. This new goal further demonstrates our commitment to work towards a more circular economy.
What's New
This Earth Day, we’re highlighting the meaningful work our Shop Sustainably™ partners are doing to build a better, more responsible future for home and for the planet.
3 Min Read
Our hearts go out to all those impacted by the devastating wildfires in Southern California, including our colleagues, customers, and the broader community in the affected areas.
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Bravo Fan Fest is an immersive experience that brings Bravo fans together for a unique look into the shows they love, allows them to connect with some of their favorite Bravolebrities and participate in engaging panels. As an official sponsor of the event, Wayfair had a unique opportunity to immerse fans into the Bravoverse, all while showcasing Wayfair’s furniture and décor.
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At Wayfair we believe everyone has a right to feel at home, including those experiencing homelessness. With the opening of our first-ever Wayfair store in Wilmette, Illinois, Wayfair is proud to partner with Connections for the Homeless (Connections), a local Chicago area nonprofit aimed at ending homelessness.
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For Marine Lance Corporal Alberto Flores Jr., a comfortable, accessible home is essential for regaining his freedom and independence. In 2005, while on his second combat deployment in Ramadi, Iraq, LCPL Flores sustained severe injuries to his right leg, ultimately requiring an amputation below the knee. This life-changing injury not only affected his physical abilities but also transformed his family’s daily life and routines, creating a need for a home that fosters both comfort and independence.
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This article is part of our "Sustainable Suppliers" series, a collection of ongoing conversations with our Shop Sustainably™ supplier partners who are doing their part to create a more sustainable future for our planet.
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Wayfair values creating a sense of home for all, even for those who are experiencing homelessness. Since 2021, Wayfair has partnered with Community Solutions to support the Built for Zero movement, a national effort to measurably reduce and end homelessness. Community Solutions was one of the first recipients of Wayfair’s Neighborhood Fund, which launched in 2023.
3 Min Read
Building trust within your teams has proven to be a successful tactic in employee success and team morale. Along her career journey, Shardé Marchewski, Global Head of Purpose & Inclusion, has seen a variety of leadership methods, some of which have worked, some of which haven’t. What has always worked in her experience is building trust among your teams. As the leader of Wayfair’s Purpose & Inclusion team, she believes in making sure trust is at the forefront of her leadership style. Learn more about the importance of trust in leadership and how Shardé builds a trusting relationship between her and her team.
4 Min Read
At Wayfair, we're dedicated to protecting the one home we all share: our planet. Two years ago, we set our first public goal of reducing our Scope 1 & 2 emissions by 63% by 2035.
3 Min Read
This article is part of our "Sustainable Suppliers" series, a collection of ongoing conversations with our Shop Sustainably™ supplier partners who are doing their part to create a more sustainable future for our planet.
2 Min Read