We drive the end-to-end strategy through understanding our customers and partners to build the future of e-commerce. These teams leverage data-driven approaches to build world-class experiences and relationships for our customers, partners, and employees.

What We Do


Category Management for the Future

We are rethinking strategy for thousands of product categories offered across all business channels and tens of millions of products, creating a new approach to partnerships with suppliers across the globe.

Strategy & Analytics

We use sophisticated analytical methods to optimize our product categories, build and oversee our dynamic pricing systems, and gather and analyze competitive information to ensure all customers can find and purchase what they need.

We’re Our Own Agency

We create and build every single creative asset our customers see – from print, digital, and even television on a global level. We are changing the way customers experience e-commerce and revolutionizing what it means to be a household brand.

Next-Generation Merchandising

We apply cutting-edge personalization, automation, and 3D imagery while reimagining traditional retail strategies to serve our customers.

Our Teams

Sets and executes the strategy for product categories, develops and nurtures partner relationships, and drives better selection and inventory for our customers.
Optimizing Wayfair’s bottom line while navigating complex and strategic business opportunities.
Building an inclusive and innovative organization that empowers all Wayfairians to work at their full potential.
Onboard and maintain our vast product catalog, developing strategies to guide our customers through our large selection and help them find exactly what they need.
Highly quantitative and analytical, our marketing teams optimize all of our channels to provide the organization with cutting-edge strategies to attract, acquire, and retain customers.
One of the retail industry’s largest in-house creative agencies fueling all forms of on-site and off-site marketing and communication with our customers.
Steering the growth and profitability across the business leveraging technology, data, and economic models.

Featured Roles

Development Coordinator
Services Forecasting
App Marketing
Partner Operations (EU)
Talent Acquisition

The foundation of our home.

There is an old saying that the whole is greater than the sum of its parts – and that’s us. From revolutionizing Human Resources to being our own in-house creative agency, we work cross-functionally and collaboratively to ensure that our customers, partners, and employees have everything they need to build the best home, the best business, and the best career.
KeyAnna says...
“I have been able to do some amazing work at Wayfair because there are smart, committed people here who have a passion for tackling seemingly impossible problems and finding solutions, especially when it comes to our people, communities, and customers.”

Anthony says...
“I think some of the work being done here is one of a kind because we have really great people – from leadership to early career and out in the field – who bring creativity and great ideas to the table that aren’t found anywhere else.”
Ashleigh says...
“What I love most about Wayfair is that I honestly learn something new every day. I enjoy that the needs of the business change quickly, I’m pushed to take risks and move fast, and I have a strong team and set of peers to push my thinking. It is constant professional and personal growth alongside a group of talented, kind colleagues.”

What’s New

June 30, 2021
This article is part of our series "Employee Spotlight," where we speak to and highlight some of the wonderful people who make up the exceptional teams at Wayfair.
5 Min Read
May 19, 2021
In our home we strive to create an environment where all employees feel comfortable and empowered to bring their authentic selves to work every day. To help ensure this, Wayfair has employee-created and led Employee Resource Groups (ERGs), supported by our Culture & Inclusion team, with the aim to create safe, inclusive spaces for community building, networking, and professional development. This March our Women+ ERG celebrated Women’s History Month by organizing an internal fireside chat with Wayfair board member, Anke Schäferkordt. The event was moderated by Fiona Tan, Global Head of Customer and Supplier Technology. Throughout the hour-long chat Anke shared invaluable insights about the importance of challenging the status quo, male allyship, mentorship and much more.
2 Min Read
May 10, 2021
This article is part of our series "Employee Spotlight," where we speak to and highlight some of the wonderful people who make up the exceptional teams at Wayfair.
3 Min Read
May 10, 2021
From the first idea to that final touch, Wayfair’s creative team makes everything in-house. Our rockstar makers have skills that touch every creative discipline, from concepting ideas, writing and art direction to production, videography, editing, set designing, illustration, 3D imagery, animating, and so much more.
2 Min Read
May 7, 2021
You can’t find couches made of frozen solid lake-harvested ice blocks on Wayfair.com, but on a cold winter day, look no further than co-founder Steve Conine’s backyard to find that kind of glacial decor. While the comfort and longevity of ice-based furniture might be up for debate, the lessons that creating it can teach are undeniable: “When you’re getting ready to hack off a chunk of slippery ice, the consequences of rushing to action without thinking ahead are obvious. It’s a strong reminder of the importance of managing risk and taking the right steps toward achieving your desired outcome,” said Steve. “With a chainsaw running, it’s a good idea to ask yourself, what am I OK with losing and what can I never get back if I make a mistake?”
3 Min Read
May 4, 2021
“What interests me the most is problem solving — and I love the process of finding optimal solutions.”
3 Min Read
April 24, 2021
This article is part of our "Employee Spotlight" series where we speak to and highlight some of the wonderful people who make up the exceptional teams at Wayfair.
4 Min Read
April 21, 2021
During the Presidential campaign season in America, it can be almost impossible to escape the near constant coverage and conversations surrounding the premiere candidates and their positions on the issues. However, as voters look further down the ballot, they’ll find lesser-known candidates in local races who don’t receive the same kind of national attention that Presidential candidates do. As a result, voters may find themselves uninformed on those candidates' views and unsure of who they’d prefer to vote for.
2 Min Read
April 4, 2021
This article is part of our series "Out of Office," where we highlight the passions and hobbies of our employees — the things that “make us tick” — that allow us to tackle challenges, solve complex problems, and make meaningful changes, together.
1 Min Read
March 26, 2021
At Wayfair, we are committed to contributing positively to our communities and our world, and we are continuously impressed by our many team members across the globe who go above and beyond to drive meaningful change in their own backyards.
2 Min Read