We drive the end-to-end strategy through understanding our customers and partners to build the future of e-commerce. These teams leverage data-driven approaches to build world-class experiences and relationships for our customers, partners, and employees.
What We Do
Category Management for the Future
We are rethinking strategy for thousands of product categories offered across all business channels and tens of millions of products, creating a new approach to partnerships with suppliers across the globe.
Strategy & Analytics
We use sophisticated analytical methods to optimize our product categories, build and oversee our dynamic pricing systems, and gather and analyze competitive information to ensure all customers can find and purchase what they need.
We’re Our Own Agency
We create and build every single creative asset our customers see – from print, digital, and even television on a global level. We are changing the way customers experience e-commerce and revolutionizing what it means to be a household brand.
Next-Generation Merchandising
We apply cutting-edge personalization, automation, and 3D imagery while reimagining traditional retail strategies to serve our customers.
Our Teams
Sets and executes the strategy for product categories, develops and nurtures partner relationships, and drives better selection and inventory for our customers.
Optimizing Wayfair’s bottom line while navigating complex and strategic business opportunities.
Building an inclusive and innovative organization that empowers all Wayfairians to work at their full potential.
Onboard and maintain our vast product catalog, developing strategies to guide our customers through our large selection and help them find exactly what they need.
Highly quantitative and analytical, our marketing teams optimize all of our channels to provide the organization with cutting-edge strategies to attract, acquire, and retain customers.
One of the retail industry’s largest in-house creative agencies fueling all forms of on-site and off-site marketing and communication with our customers.
Steering the growth and profitability across the business leveraging technology, data, and economic models.
The foundation of our home.
There is an old saying that the whole is greater than the sum of its parts – and that’s us. From revolutionizing Human Resources to being our own in-house creative agency, we work cross-functionally and collaboratively to ensure that our customers, partners, and employees have everything they need to build the best home, the best business, and the best career.
KeyAnna says...
“I have been able to do some amazing work at Wayfair because there are smart, committed people here who have a passion for tackling seemingly impossible problems and finding solutions, especially when it comes to our people, communities, and customers.”
Anthony says...
“I think some of the work being done here is one of a kind because we have really great people – from leadership to early career and out in the field – who bring creativity and great ideas to the table that aren’t found anywhere else.”
Ashleigh says...
“What I love most about Wayfair is that I honestly learn something new every day. I enjoy that the needs of the business change quickly, I’m pushed to take risks and move fast, and I have a strong team and set of peers to push my thinking. It is constant professional and personal growth alongside a group of talented, kind colleagues.”
What’s New
Leadership is often defined by consistency, care and the ability to bring out the best in others. That’s exactly what you’ll find in Danielle Bradley, manager of Home Delivery and Returns at Wayfair’s Romeoville facility. Known for her commitment to excellence and people-first mindset, Danielle has played a key role in driving engagement, improving processes, and building a strong culture of safety and support.
4 Min Read
Great engineering is as much about mindset as it is about skill, and Matt Kearney brings both in equal measure. As a Software Engineer II at Wayfair, Matt has spent the past year and a half making a meaningful impact through his sharp problem-solving, ownership of complex challenges and consistently positive approach to teamwork.
2 Min Read
Over the past eight years at Wayfair, Alexandra Murray has worn many hats—each one building on her deep curiosity, versatility and drive to improve how teams work together. From Sales to Supplier Services to her current role in Finance, she’s become known for her ability to lead with clarity and care.
3 Min Read
Great leaders don’t just drive performance—they inspire growth and bring out the best in others. Dr. Zac Kostusyk, Lead Manager of Management, Leadership and Coaching, embodies this every day at Wayfair. Known for his thoughtful leadership and unwavering commitment to his team’s growth, Zac was recently recognized by a colleague as a truly uplifting force within his role.
4 Min Read
Great leadership and a dedication to excellence can make all the difference in a fast-paced environment. Herlin Languasco Sterling, Team Lead in the Receiving Department at our Jacksonville, FL facility, exemplifies both. Herlin’s commitment to growth and customer satisfaction has set her apart, earning well-deserved recognition.
2 Min Read
At Wayfair, our people are at the heart of everything we do, bringing passion, innovation and a customer-first mindset to their work every day. In this edition of Behind the Box, we’re excited to introduce Ciara Thorpe, Manager of Supplier Management, whose journey at Wayfair is a testament to the power of a dynamic team.
2 Min Read
At Wayfair, every team member plays a crucial role in shaping the way we bring “home” to life. In this edition of Behind the Box, we’re excited to introduce Meredith Karsonovich, Safety & Security Intelligence Analyst, whose dedication and quick thinking help keep our teams and operations safe.
2 Min Read
Kellie Greer, Senior Manager, Global Service Training, joined Wayfair in 2016 as a Service Trainer, and has since held a variety of roles in Training & Development. In 2023, she relocated from Bangor, Maine to Athens, Georgia to lead Wayfair’s Global Training & Development Center of Excellence. She began her career in elementary education; for 20 years before joining Wayfair, Kellie held roles in classroom instruction, curriculum design and implementation, with several leadership positions included. Now, her focus is to build on Wayfair’s culture to develop its employees professionally, and get the most out of them.
3 Min Read
Building trust within your teams has proven to be a successful tactic in employee success and team morale. Along her career journey, Shardé Marchewski, Global Head of Purpose & Inclusion, has seen a variety of leadership methods, some of which have worked, some of which haven’t. What has always worked in her experience is building trust among your teams. As the leader of Wayfair’s Purpose & Inclusion team, she believes in making sure trust is at the forefront of her leadership style. Learn more about the importance of trust in leadership and how Shardé builds a trusting relationship between her and her team.
4 Min Read
Ever wonder what's "behind the box" that holds your favorite new armchair or table lamp? Our Behind the Box series lets you meet the leaders at Wayfair making Home possible.
4 Min Read