Fiona Tan

Chief Technology Officer

Fiona Tan is Wayfair’s Chief Technology Officer, and oversees a global innovation team responsible for creating market-leading experiences through its world-class e-commerce platform. Prior to Wayfair, Fiona served as senior vice president of U.S. Technology at Walmart where she was responsible for innovation and engineering execution spanning its site, mobile app and all associate and merchant-facing technology across its e-commerce and stores business in the U.S. Her prior roles at Walmart include senior vice president of Customer Technology and vice president of Engineering. Prior to Walmart, Fiona served in a number of leadership roles at Ariba, where she led a global engineering organization responsible for the strategy, lifecycle, and delivery of the Ariba Commerce Network, as well as TIBCO Software. Fiona has a master’s degree in Computer Science from Stanford and a bachelor’s degree in Computer Science and Engineering from MIT.

Wayfair Tech Blog

Driving Customer Obsession Through Technology

Last month I attended the Zinnov Confluence – India Edition. For anyone not familiar with the event, it delivers a forum for global brands to share their experiences and perspectives around disruptive technologies, new digital business models, and leadership paradigms that can help bring India’s incredible technology ecosystem into the global community.

2 Min Read

Wayfair Tech Blog

An Inside Look at the State of Retail at the Milken Institute Global Conference

Last week I participated on a panel at the Milken Institute Global Conference. It was a fantastic event featuring more than 200 sessions, including mine, “Retail Renaissance: Businesses Embracing Technology, Sustainability, and Innovation.”

2 Min Read

Wayfair Tech Blog

What my Nephew Taught me About my Career as a Technologist

Last October, at the Lesbians Who Tech in San Francisco, I had the opportunity to speak to a packed house about navigating a career in technology. Whether you’re an aspiring technologist or a seasoned veteran, career navigation is essential in this sector, where unprecedented evolutions and disruptive shifts in innovation require us to plot our course carefully. This is especially the case in the areas of software and algorithms.

1 Min Read

Wayfair Tech Blog

A Look Back at the Women of Silicon Valley

One of the industry events I look forward to most every year is the Women of Silicon Valley. Whether you are at the apex of your career, at the beginning, or somewhere in between, this is a great event for any woman in technology.

1 Min Read

Wayfair Tech Blog

Becoming a Great Leader at Shoptalk Europe 2022

Last month, I had the opportunity to attend Shoptalk Europe in London. For those unfamiliar with the event, it has quickly become one of the top retail shows in the world and a personal favorite, thanks to its focus on retail and innovation.

1 Min Read

Fiona Tan speaks at the Milken Institute

Wayfair Tech Blog

An Inside Look at Retail’s New Reality

On May 2nd, I had the pleasure to speak on a panel at the Global Conference put on by the Milken Institute. The topic was something that Wayfairians are intimately familiar with—“Retail's New Reality: Technology, Innovation, and Consumer Behavior.”

5 Min Read

Wayfair Tech Blog, Tech & Innovation

Wayfair and Machine Learning Take Center Stage at MIT EmTech

I recently had the honor of speaking at EmTech Digital, MIT Technology Review’s signature conference on artificial intelligence (AI) and business leadership. This isn’t my first time speaking at the conference, but it is my first time doing it in person.

3 Min Read