A workplace that reflects our values.
No matter who you are, Wayfair is a place where you can bring your whole self. We know that our unique perspectives make us stronger, smarter, and well positioned for success.
Our Purpose & Inclusion Mission
At Wayfair, our mission is to drive positive change and empower the creation of strong, supportive communities, both within our workplace and in external communities.
Purpose at Wayfair
Purpose is the ways in which Wayfair shows up and makes a positive difference in our communities. We aim to bring both positive change to our communities and tangible value to the business by leading initiatives focused on supporting housing and a sense of home for all.
Inclusion at Wayfair
Inclusion is ensuring that we're creating an environment where employees bring their full selves to work. Inclusion is not only core to our values, but can also help us unlock the full potential of Wayfair’s workforce. We win together when employees feel they are in supportive spaces. Employees contribute more when they feel safe, which in turn sparks innovation and allows teams to always improve and drive the best results possible.
We seek to create a culture of belonging for our employees through our commitment to diversity, equity and inclusion. We foster an inclusive and engaged global community through education and awareness programming, by building systems and policies that support and enhance a culture of inclusion and recognition, and by bolstering community organizations and partnerships that help create a more equitable society.
What’s New
At Wayfair, sustainability is built into how we move products, serve customers and plan for the future. In partnership with Prologis and Station A, Wayfair is working to turn its fulfillment centers in Perris, California and Romeoville, Illinois into renewable energy hubs that generate and store clean power on site. These projects help to reduce emissions, lower costs and strengthen the resilience of our logistics network.
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At Wayfair, we believe that home extends beyond four walls. It’s the neighborhoods where our teams work every day, the people who live alongside us and the local organizations helping others find stability and belonging. This year, we are proud to continue the Wayfair Neighborhood Fund with expanded reach and our largest investment yet.
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Behind each price tag, there’s a problem-solver like Ian Whittle. A Technology Lead on our Pricing team, Ian has spent the last four years turning complex data into the product prices customers see every day. His work goes beyond calculations — his team builds and maintains the systems that deliver those prices at massive scale, keeping everything seamless and accurate.
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Working in a fast-paced customer service environment requires a consistent standard of excellence. As a Service Supervisor at Wayfair’s Athens Center of Excellence in Georgia, Sadie Mooney leads a team of seven Frontline Service Agents, guiding daily operations and ensuring every customer interaction reflects our commitment to exceptional service.
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At Wayfair, we believe that everyone deserves to feel at home — and that belief was at the heart of our recent collaboration in Chicago, Illinois.
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For Elisa Maynez, success comes from staying focused on what matters most — growth, collaboration and positive impact. As a Global Bilingual Trainer, she’s known for fostering engaging learning experiences that help teams thrive. Her collaborative approach and focus on continuous improvement help build consistency and quality across Wayfair’s training programs worldwide.
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In customer advocacy, communication makes all the difference — and Mandy Farah knows it well. As a Service Specialist II on Wayfair’s Service Security team, she’s spent the past four years helping protect our customers and their shopping experience. From reviewing transactions for potential fraud to helping customers resolve order issues, Mandy approaches every interaction with empathy and care, making sure every customer feels supported and secure.
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For Philip Mikulik, Senior Manager of Safety & Security Operations, safety is personal — it’s about protecting people, not just enforcing rules.
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At the intersection of global trade and compliance, Alexi Peckham, Senior Manager of Freight Compliance, has carved out a career defined by teamwork, growth and a commitment to building strong foundations.
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For Ronan Cribbin, analytics is more than numbers on a page — it’s a way to connect people, simplify complexity and drive collaboration.
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Connect With Community
Created by and for Wayfair employees, our ERGs and Community Groups are open to all employees looking to bond over shared interests. These groups create inclusive spaces for community building, networking, and professional development.
What Our People Are Saying
Amanda, Women+@Work ERG
“One of the biggest honors of my career has been the opportunity to co-lead the Women+@Wayfair Employee Resource Group of Boston. Each day, I am inspired by the incredible talent, resilience, and grit of women+ at Wayfair. Our goal is to provide a meaningful framework and forum for the women+ communities at Wayfair to celebrate, learn, and amplify action.”
Amber, WayBlack ERG
“I love being a lead for WayBlack Bryan. This gives us the opportunity to speak to colleagues around the company, educating them on the importance of respecting all of the talent that Black/African Americans bring to the company. Being able to use both of my passions of advocating for Black people and teaching/training our allies the best way to help their teams grow and adapt makes my career fulfilling, and I am so thankful for that.”