In the last decade, Wayfair relied heavily on its homegrown ticketing system for its Engineering, Product, and Operational needs. Starting Q1 2020, Wayfair decided to standardize on Projecthub (Atlassian Jira) thus enabling a range of powerful features, all unified under one single platform. Containerized Jira environment is a relatively fresh practice in the industry and we had to break new ground in customizing Jira’s Docker image to fit our needs. Another learning exercise was the deployment of this third-party application as a Stateful set on our on-prem k8s cluster.