Wayfair Tech Blog

“If I were given one hour to save the planet, I would spend 59 minutes defining the problem and one minute resolving it.” - Albert Einstein.

Photo of Fiona Tan, Wayfair Chief Technology Officer

Wayfair Tech Blog

Three Questions with Wayfair Chief Technology Officer Fiona Tan

Today is March 8 which is International Women’s Day. Every year on this date, the world celebrates the social, economic, cultural, and political achievements of women while calling for the continued acceleration in gender parity. As everyone takes a moment to reflect, the Wayfair Tech Blog team took a few minutes to sit down with Wayfair’s new Chief Technology (CTO), Fiona Tan, to get to know her and hear her thoughts on International Women’s Day.

Wayfair Tech Blog

What's Behind a World-Class Customer Experience

If you've ever wondered how important customer experience is to a brand, consider this statistic from PwC, "in the U.S., even when people love a company or product, 59% will walk away after several bad experiences, 17% after just one bad experience." That tells you everything you need to know.

Wayfair Tech Blog

Wayfair Gets OutLoudNow!

As you can imagine, Wayfair’s journey from a startup to being one of the world’s largest online shopping destinations for home didn’t occur by happenstance. Many factors fueled our success, including a passion for solving challenging problems through team innovation.

Wayfair Tech Blog

wayfair.github.io, Built with Gatsby.js

Welcome, Wayfairians and open source enthusiasts. In this blog, I will share with you the building of our open-source hub for Wayfair, wayfair.github.io. The site is live right now, and I encourage everyone to visit. You can browse guides on getting started with OSS, read about featured projects we are watching in the Wayfair Open Source Program Office (OSPO); and find some practical tips and guidance which we hope will be of help to the entire OSS community.

Wayfair Tech Blog

Using the Seismograph Design Pattern for External Dependency Faults

Introduction

Wayfair Tech Blog

Wayfair’s Scaling of Infrastructure Management Processes (IMP)

At Wayfair, we operate at a massive scale, which has led to tremendous growth over the last decade. During this time, we have increased our traffic more than twenty-fold. To keep pace and fulfil our technology platform needs, scaling has been vital. In fact, it’s been at the core of everything we do throughout this timeframe.

Wayfair Tech Blog

Commencing Your Technology Journey at Wayfair: The Interview Process for Software Engineers

Interviewing for a new job should be an exciting time, especially when it comes to a company like Wayfair. As you begin looking into a career here, I want to take a moment to emphasize that Wayfair is a great place to work. This starts with our commitment to innovation and constant experimentation, where taking smart risks is encouraged as we all strive to remain on the cutting-edge. Underlying this drive is a universal passion for learning and always providing customers with the most exceptional online experiences possible. Put it all together and what you have is an environment offering you endless opportunities to thrive.

Three couches of varying styles, stitched together to form one

Wayfair Tech Blog

MARS: Transformer Networks for Sequential Recommendation

Customers’ tastes may change over a period of time. How can we leverage their browse history to make sure our recommendations reflect their most up-to-date preferences?