Moving a couch across multiple countries to land in your living room, a couple of days after placing an order, is a challenging business. The Transportation Engineering team at Wayfair, who look after the transportation portion of our logistics, knows this all too well. This capability has given us a significant competitive advantage and, in the process of building it out, we have inevitably accumulated a considerable amount of what is often referred to as technical debt. Internally, we call this latency work because it is work we must do to reduce the future latency of our engineering efforts.
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