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Kristin Relyea

Director of Product Management, Tools & Services
February 28, 2022
If you've ever wondered how important customer experience is to a brand, consider this statistic from PwC, "in the U.S., even when people love a company or product, 59% will walk away after several bad experiences, 17% after just one bad experience." That tells you everything you need to know.
4 Min Read