Guillermo Mosse

Guillermo Mosse is a Senior Machine Learning Scientist at Wayfair. He focuses on setting up Wayfair's Voice of the Customer team for long-term success, by continually raising the bar on the engineering quality of the code.

Wayfair Tech Blog

How We Validate Product Dimensions at Scale With Multimodal GenAI

Imagine using an e-commerce site like Wayfair to find the perfect sofa for your living room, only to discover when it arrives that the six-foot length in the description actually measures closer to seven feet. Now you are debating if it's fine that it overlaps the carpet (your partner is shaking their head) or if you should arrange a return and start your sofa search all over. Situations like this highlight the impact on the customer of inaccurate product dimensions on an e-commerce site. They may be frustrated, lose a little trust in e-commerce purchases and maybe even put that sofa back on a truck to the warehouse.

6 Min Read

Wayfair Tech Blog

Wayfair’s New Approach to Aspect Based Sentiment Analysis Helps Customers Easily Find “Long Tail” Products

Over thirty million customers from around the world shop on Wayfair to look for furniture that helps them create their unique sense of home. Wayfair serves a variety of webpages catered to niche customer sub-segments and help customers discover new products – these include pages with advice for people buying “twin futons,” or “nursery chairs with removable cushions.”

5 Min Read