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Wayfair Releases Its Second Annual Diversity, Equity, and Inclusion Report

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Wayfair is proud to share that our second annual Diversity, Equity and Inclusion (DEI) report is now available. This report takes a thorough and data-driven look at the current state of DEI at our organization, the advancements we’ve made since last year’s report, and the areas where progress still needs to be made.

Our commitment to embedding DEI within the fabric of our organization remains resolute, and we continue to believe that transparency and accountability are crucial to driving real change.

Below, you can read a letter from KeyAnna Schmiedl, Wayfair’s Global Head of Culture & Inclusion, about the report and the journey we’ve taken thus far in pursuit of bringing those changes to life at Wayfair.

Continuing on the journey to ensure that our culture enables us all to work at our best, and that diversity, equity, and inclusion (DEI) are embedded into the fabric of this organization, I am honored to present Wayfair’s 2021 DEI Report.

As I reflect on the past year, I’m reminded of all the ways our Wayfair community has risen to meet this challenge. We’ve endured through a seemingly unending pandemic, stood together in the face of social injustice, and supported one another in the continued transformation of the ways we work. We have increased Latinx and Black representation in leadership by over 300% since 2020. We have developed technology to mitigate potential bias throughout our performance management process, and we have continued to hold company-wide conversations about our identities, experiences, and why they matter. I am amazed at the progress we have made on this journey together.

The work of DEI calls us to be both humble and tenacious: humble, so that we can acknowledge just how much learning and growing is left to do, and tenacious, so that we remain persistent in driving progress while growing through the process.
KeyAnna Schmiedl, Global Head, Culture & Inclusion

And yet, it is sometimes difficult not to feel impatient: How much longer must we wait for the promise of DEI to be fulfilled? In these times, I remind myself, and I remind you, that curating inclusion and belonging is slow and painstaking work without a cure-all solution. Equity demands that we ask folks how they expect to be treated — to understand their unique needs, challenges, strengths, and build solutions from there. Curating a culture of inclusion requires humility, transparency, and authenticity with consistency. This is the work facing us now, and it takes time.

As we move forward on our DEI journey, we remain committed to humility and tenacity in pursuit of equity. By applying an inclusive lens to our work, by every team and in every role, we will continue to build the structures, tools, and teams to realize our vision: A place where we can all feel that we belong. We thank you for taking the time to read about where we have been, where we are now, and where we are choosing to go next, together.

- KeyAnna Schmiedl, Global Head, Culture & Inclusion