Christopher Paschal

November 8, 2018
When people think of Wayfair, they often think of the slick website, catchy TV ads, and personable customer service. They also obviously think of furniture. What they don’t think about, however, is how that furniture gets to the customer. Many people don’t realize that UPS and FedEx won’t bring a dresser or a dining table to their house. They also don’t realize that Wayfair actually maintains and operates a massive supply chain network of carriers, warehouses, and delivery agents that have to work perfectly in sync in order to get your couch to you by Friday. Superior delivery speed, reliability, and low costs are paramount to Wayfair’s success as a business, and these areas are the main concerns of my team, Transportation Engineering (TRNS).
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